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| WHAT WE PROVIDE |
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Rate Us is a system for organisations committed to continual improvement through seeking the views of their customers.
Each member organisation is rated by their customers in confidence on an ongoing basis against our 6 core measures.
We also provide an optional staff module and Flexible Survey Tool.
Find out more about us »
| MAKES YOU THINK |
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You can measure a company's management skills by its
willingness to seek out useful feedback and respond
to it in a creative way. When confronted with feedback,
the most successful people become curious, not defensive.
They appreciate the message and the messenger, and they
look for ways to improve.
John W. Rogers
What people say about user feedback
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| DO YOU BELIEVE? |
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Do you believe your customers are the best people to rate
the standard of your service?
Could you use a system that provides a confidential and secure
solution to manage customer feedback?
Would you like the option of promoting your ratings to the
public and regulators?
Would you like to be able to benchmark your performance?
Do you think it is important to monitor the views of your
staff?
If you do click here to learn more »
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| LOGIN |
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If you are a customer/client or staff member of any of our member
organisations, you can enter your reference here to access
and update your review at any time
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| SERVICE MEASURES |
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Central to RateUs are the six measures - respect, listening, information, delivery, planning and review and complaints.
They are the basis on which the user of the service, the customer or client, rates what they are receiving.
Find out more about the measures »
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| TOP RATED ORGANISATIONS |
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